1. ACCEPTANCE
Acceptance of any order by the purchaser for the supply of goods will be subject to these conditions of sale.
2. PRICES
Prices quoted are normally ex-works exclusive of VAT and carriage. Whist we shall endeavour to maintain the prices shown, we reserve the right to charge the price ruling at date of despatch. In the event of a price alteration after an order has been placed & prior to despatch notification of such alteration will be made before despatch of goods.
3. SPECIFICATIONS
Due to continual improvements in the design & manufacturing methods strict accuracy of specifications & illustrations cannot be guaranteed. So that any product improvements can reach the purchaser as soon as possible the Company reserves the right to change design of specification without formal notice.
4. GUARANTEE
Where the goods have been supplied by the seller & are found to be defective, the seller shall repair, or at their discretion, replace defective goods free of charge within one year (unless otherwise stated) from the date of delivery, subject to the following conditions:
a. The buyer notifying the seller in writing immediately upon the defect becoming apparent.
b. The defect being due to faulty design, materials or workmanship of the seller.
c. Any goods to be repaired or replaced shall be returned to the seller at the buyer’s expense, if so requested by the seller.
d. Where the goods have been manufactured & supplied to the seller by a third-party, any guarantee granted to the seller in respect of the goods shall be passed on to the buyer.
e. The seller shall be entitled at their absolute discretion to refund the price of the defective goods in the event that such price has already been paid.
f. The remedies contained in this clause are without prejudice to the other terms & conditions herein.
5. DELIVERY
Delivery dates are estimates only & the company shall not be liable for any loss or damages resulting from any delay in delivery. In addition, we shall not be liable for any matter which results from any act of God, war or riot, extreme weather, strikes or any other events which are beyond our control. The company reserves the right to deliver goods by installments, each installment being treated as a separate contract.
Goods will be delivered at the point most convenient to our carrier, usually the goods inwards department or reception on the ground floor. Further transfer or installation within the purchaser’s premises, particularly for large or heavy items, must be arranged prior to delivery & will be charged extra. We can also not take responsibility for deliveries that require pallet trucks or forklifts to offload from the courier or move the goods within your premises. Goods must be examined upon receipt and any damage or discrepancy recorded with the carrier.
6. CLAIMS
All consignments must be examined upon receipt & any damage or discrepancy recorded with the carrier. Goods should be examined as soon as possible after they arrive. Any damage or incomplete delivery should be reported to us in writing within 7 days of delivery.
The company will not be liable if this procedure is not followed. Total non-delivery due to loss in transit must be notified within 7 days of invoice. The end user should be responsible for the suitability of the product for use. The company shall not be liable for any indirect or consequential loss arising out of or in connection with the sale of goods. Any claim is limited to the value of the goods purchased.
7. RETURN OF GOODS
Standard goods will only be accepted for return after prior agreement with us & within 14 days of receipt. A handling charge may be imposed which will vary dependent on the condition of the goods when returned. Carriage charges for the outward journey plus the return of standard goods are payable by the purchaser. Bespoke goods manufactured specially for a customer will not be eligible for return.
8. RESERVATION OF TITLE
Goods supplied will remain the property of the company until full payment is received. In the event of sale of these goods to a third party the company reserves title to the proceeds of sale. Responsibility for maintenance & insurance passes to the purchaser on delivery.